Patient Choice is a dispensing appliance contractor contracted to the NHS. We focus on providing a high quality appliance home delivery service to patients that offers much more, such as repeat prescription collection, emergency deliveries in the UK or abroad, a sampling service and accessories.

About the role:

You will support the development, maintenance and continuous improvement of Patient Choice’s internal applications, systems, software and digital platforms.

Working with the Technology Team, you will gain practical experience across software development, application support, data, Microsoft 365, automation and general technology support. You will begin with structured guidance, training and supervision. As your knowledge and confidence develop, you will have the opportunity to take on responsibility for increasingly complex tasks and projects.

Responsibilities:

• Assist with data cleansing, validation, reporting and basic database tasks

• Support and develop Patient Choice’s internal applications, systems and digital platforms

• Assist with coding, testing and system improvement tasks

• Help identify inefficient processes and develop simple digital or automated solutions

• Support the integration of systems, databases and cloud-based tools

• Respond to technical and application support requests through the ticketing system

• Assist and contribute with troubleshooting, bug fixing, testing and system updates

• Provide practical support with Windows software, computers, devices and hardware

• Support Microsoft 365 applications, including Teams, SharePoint, OneDrive, Excel and Forms

• Help create simple workflows, forms, reports and automations using tools such as Power Automate and Power Apps

• Use approved AI tools, including Claude AI and Microsoft Copilot responsibly to support development, research, testing and documentation

• Check and validate AI-generated information and code

Required skills:

• Some introductory exposure to coding or programming, gained through education, online learning, personal projects or self-directed study

• Confidence using Windows-based computers and common software

• Basic experience using Microsoft 365 applications such as Outlook, Word, Excel, Teams or OneDrive

• Clear written and verbal communication skills

• A logical and methodical approach to solving problems

• Good organisation and the ability to manage agreed tasks and deadlines

The following experience is desirable (but not essential):

• Creating a website, application, game, script, bot or automation

• PHP, Python, Java, C#, JavaScript or another programming language

• HTML or CSS

• SharePoint, Power Automate, Power Apps or Power BI

• Microsoft Azure or other cloud-based systems knowledge

• Experience with AI-assisted development tools, including Claude AI or Microsoft Copilot

• Online coding courses, technology clubs, bootcamps or personal technology projects

Entry requirements:

• 7 GCSEs total

• English GCSE grade D (3) or above

• Other 6 GCSEs, including Maths, to be C (4) or above

• You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, Monday to Friday

Benefits:

• Competitive salary

• Bonuses

• 25+ days holiday

• Free gym membership

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!