# Digital Support Apprentice

**Company:** QA Apprenticeships
**Department:** Digital Applications Support
**Role:** Digital Applications Support SCQF L6
**Location:** Glasgow
**Salary:** £16,000 - £18,000/year

**Are you interested in a career with a forward-thinking business that continues to innovate and operate in paperless environment? QA Scotland are supporting a Glasgow based employer seeking a Digital Support Apprentice.**

Digital applications are at the core of every successful business. Every company uses digital applications; some, like Microsoft Office, are common to many, while others are specialised for your employer.

**The role:**

Starting as an apprentice, your role will involve supporting your colleagues with various duties. This could include triaging telephone enquiries, taking notes, logging them into a CRM (Customer Relationship Management) system - which manages interactions with customers – and confirming by email.

You will collaborate with colleagues from various departments and eventually progress to become the ‘go to’ person for the CRM system – your continuous development is important to QA & your future employer!

**The apprenticeship:**

While working your normal duties for 80% of the time, you devote 20% of your time to completing, a recognised digital skills qualification - SCQF Level 6 Digital Applications Support Apprenticeship.

Gaining your qualification will be a fantastic kick start to your career.

**Salary: **

From £16,000 - £18,000 per annum

**Skills:**

- A polite and professional manner

- An enthusiastic, can-do attitude

- Strong desire to learn and to progress

- Excellent communications skills, both written and verbal

- Sharp attention to detail

- Excellent organisational skills

**Does this sound like you? **

Apply today!

**About QA apprenticeships: **

- We are Scotland’s leading tech and digital Apprenticeship provider.

- We help you get on-the-job experience, earn a salary and work towards SCQF Level 6

- We offer you a broad range of Microsoft training courses, taught by highly experienced experts.

- Your dedicated Digital Learning Coach will be with you for the 12 month duration of your programme, supporting you along the way.

[Apply for this position](https://becomeanapprentice.qa.com/jobs/8221835-digital-support-apprentice/applications/new)